Shipping policy

Shipping Policy

Last Updated: August 27, 2026

Thank you for shopping with us. We are committed to delivering your order safely and as quickly as possible.

Order Processing

  • Orders are typically processed within 1–3 business days after payment is confirmed.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During sales, promotions, or holiday periods, processing may take longer than usual.
  • You will receive an order confirmation after placing your order and shipping confirmation with tracking information once your order has been dispatched.

Shipping Times

Estimated delivery times depend on your location and the shipping method selected at checkout.

  • Local/Domestic Orders: 3–7 business days
  • International Orders: 7–21 business days

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to courier issues, weather, customs, public holidays, or other circumstances outside our control.

Shipping Charges

Shipping costs are calculated and displayed at checkout based on your delivery address, order size, weight, and available shipping method.

From time to time, we may offer free shipping promotions. Any applicable free-shipping offer will be clearly stated on our website or at checkout.

Order Tracking

Once your order has been shipped, you will receive tracking information by email or through the contact details provided during checkout.

Please allow up to 48 hours for tracking information to become active after your order has been dispatched.

Incorrect or Incomplete Address

Please make sure your shipping information is correct before completing your order.

If you provide an incorrect or incomplete address and the package is returned to us, additional shipping charges may apply to resend the order.

We are not responsible for orders delivered to an incorrect address provided by the customer.

Delayed or Lost Orders

If your order has not arrived within the estimated delivery period, please contact us so we can investigate with the shipping carrier.

Once an order has been handed over to the shipping carrier, delivery delays may be outside our control. We will work with the carrier to help resolve the issue.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide:

  • Your order number
  • Photos of the damaged packaging
  • Photos of the damaged product

This will allow us to investigate the issue and determine the appropriate solution.

International Orders & Customs

For international orders, the customer may be responsible for customs duties, import taxes, or other fees imposed by the destination country.

These charges are not included in the product or shipping price unless explicitly stated at checkout.

Customs processing may also cause additional delivery delays.

Changes to Shipping Information

If you need to change your shipping address after placing an order, contact us as soon as possible.

We cannot guarantee that shipping information can be changed once an order has entered processing or been shipped.

Contact Us

If you have any questions about shipping or your order, please contact us:

Email: ahmadsheraz0109@gmail.com

We are happy to help with any shipping-related questions.

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